Hi Liz, It is possible you might need to reset the people pages first by going to the People Tab in EDOnline and choosing the option to “clear left/right people”. But if that doesn’t help, please reach out to our support team so we can help troubleshoot the issue with you. 888-926-6571 Thanks!
Hello! Sorry for the delayed response, but you can upload HEIC files directly to the Manage Photos section of the website, they will be converted to JPEG automatically for you during the upload process. Thanks!
Hi Kelli, you can find our people pages templates under Step 2 of the Manage People Pages. In EDOnline, you can access this page by going to the People dropdown menu above your page. Choose “Make People Pages” and go to Step 2. Choose the template and Build on page. After that, you can flow the people into that template from Step 3. If you have any other questions or need additional help, please contact our support team at 888-926-6571. Have a nice day!
Hi Brent, you can flow teachers and staff together if they are part of the same group in the people pages, just like with classes. Then you can use any template in our library or make your own using the Auto-grid tool in EDOnline, under Actions.
Hello Brent, the year in review pages will be available for 2022 on March 15th, next week! They will be stored in the EDOnline Templates, just search “Year in Review”. Have a nice day!
Hi Olivia,
It is possible that the text box could be locked or may have been accidentally assigned to the background.
I recommend reaching out to our support team or to your account manager for more assistance troubleshooting the solution. You can find your account manager’s name and contact information on your website under Manage Account or call us at 888-926-6571 ext 2.
Thanks,
From your account website, you can access the invoices under Manage Invoices and there is an option to download it as a PDF that you can print on your end. Does that help?
