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Do you have a help site where I can search for my design query?

Find design answers quickly with our user-friendly help site for all your queries and discover solutions for your creative projects.

Written by Charlene Acosta

Updated at September 30th, 2025

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If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

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Yes! 🎉 We just launched our new AI feature called ASK ED. It’s like your personal yearbook design helper.

Here’s how to use it:

Go to the Ladder Toolbar.

Click on Ask Ed.

Type in your design question (for example: “How can I save a template?”).

The system will instantly generate results and suggestions to help with your query.

✨ Tip: Ask Ed is available 24/7, so you don’t have to wait for support to get quick answers! 

 

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