I received the wrong books, what do I do?
How to Report and Resolve a Book Order Issue
Written by Henry Galvizo
Updated at September 30th, 2025
Table of Contents
Received the Wrong Books? Here's What to Do
1. Check Your Order Confirmation – Verify the books you originally ordered.
2. Take a Photo – Snap a clear picture of the books you received, including the packing slip if available.
3. Contact Support – Reach out to our customer service team with your Order ID and the photo.
You can reach us at:
Email: help@entourageyearbooks.com
Customer Support: 1-888-368-9257
Phone: 888-926-6571
Fax: 800-395-9120
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