Entourage Yearbooks Knowledge Base

What is the pricing and turnaround time for stickers?

Published August 22nd, 2025 by Henry Galvizo

Sticker Pricing & Turnaround Details Sticker Production & Pricing Turnaround Time Stickers typically ship within 8 to 10 business days. Pricing Orders of 100 stickers or more Setup Fee: $50 Per Sticker: $0.75 each Orders under 100 stickers Setup Fee: $50 Per Sticker: $1.50 each Minimum Charge: $20

Is it possible to add or take out pages from my book?

Published August 19th, 2025 by Henry Galvizo

Adding or Removing Pages from the Book 1. First, log in to your account. Then, from the Dashboard , navigate to Manage and select “Manage Account.” 2. Manage Account Page will appear. 3. Just a quick reminder: page count changes must be made in multiples of four. Once you're done, scroll down and hit to save your changes. *** Adding or subtrac

My yearbook is going to the school but we are moving, can it be mailed to us instead?

Published August 26th, 2025 by Henry Galvizo

Mailing Your Yearbook After a Move 1. Contact the Yearbook Advisor Let your school's yearbook advisor know you're relocating and would like your yearbook mailed. 2. Share Your New Address Provide your full name, grade, and complete mailing address. Include a contact email or phone number. 3. Confirm Shipping Details Ask if mailing is available

How to share LINK QR code?

Published August 19th, 2025 by Henry Galvizo

Sharing LINK’s QR Code 1. First, log in to your account. Then, from the Dashboard , navigate to Sell and select  "Setup LINK." 2. Right-click on the QR code, hit “Copy,” and paste it wherever you like—messages, emails, flyers, you name it.

I was charged twice, can you check this?

Published August 27th, 2025 by Henry Galvizo

If you believe you may have been charged twice for your yearbook, it’s easy to verify and take action to resolve it. 🔍 Step 1: Check Your Purchase History Log in to your LINK account.Navigate to the “My Purchases” section and review your transaction history.Look for multiple entries related to the yearbook order, including payment dates and amounts.

When do I pay?

Published September 9th, 2025 by Henry Galvizo

Understanding Your Payment Timeline It’s easy to stay on top of your invoice, and we’re here to make sure the process feels simple from start to finish. Just log into your Entourage account and head to your Dashboard. From there, click on the Manage section, then select the Manage Invoice tab. Here, you’ll find all the key details, including yo

How do I pay my invoice?

Published September 9th, 2025 by Henry Galvizo

Paying your Invoice Paying your invoice is easy, and we’re here to make sure everything goes smoothly. Once you’re logged into your Entourage account, head over to your Dashboard. From there, click on the Manage section, then select the Manage Invoice tab. Here, you’ll find all the key details, including your invoice number, current status, due

How can I add a Personalized Name Foil?

Published August 22nd, 2025 by Henry Galvizo

Personalized Name Foil Customize Your Cover—Foil Name Option Available at Checkout! Personalized Name Foil is an upgrade that can be selected by the yearbook advisor while setting up the yearbook online sales.

Are there any early bird discounts?

Published August 27th, 2025 by Henry Galvizo

Limited-Time Yearbook Discount for Early Orders 📘 Order Now, Save More Early orders come with discounted pricing, while late ones often bring extra fees, taxes, and slower delivery. Once the deadline hits, the price climbs—so why wait? Lock in your copy while the savings last! ⏳ Why Order Early? Lower price during the early bird window Guaranteed

What is the deadline to order books?

Published August 21st, 2025 by Henry Galvizo

Order Deadline Need to know the deadline to order your yearbook? Just head to the school's LINK store for all the details!" If the book sale has already passed, you'll see a notice here. Don’t wait until it’s too late—secure your copy today!

How do I set up my cover for an upgrade?

Published August 28th, 2025 by Henry Galvizo

Cover Upgrades Upgrading your yearbook cover is one of the simplest ways to elevate the overall look and feel of your publication. Whether you're adding leatherette, foil stamping, embossing, or custom textures, a well-prepared design ensures that your upgrade appears polished and prints flawlessly. For specific options, pricing, and setup guide

What are my cover upgrade options?

Published August 26th, 2025 by Henry Galvizo

Cover Upgrades When you completed your initial proposal with your Sales Representative, you selected one of our standard cover packages. But your choices don’t end there, you still have the flexibility to upgrade or modify your cover selection and add enhancements that reflect your school’s unique style. From sleek finishes to bold textures, there

Can I shorten my LINK/online store URL to share with parents?

Published August 19th, 2025 by Henry Galvizo

Yes, to shorten the LINK online store's URL: 1. First, log in to your account. Then, from the Dashboard , navigate to Sell and select  "Setup LINK." 2. LINK’s default URL can be lengthy—just click “Setup Dedicated URL” to create a shorter version. 3. For best results, use the school name and publication year. Click “Update” to apply your changes

Is there a yearbook gallery?

Published September 12th, 2025 by Henry Galvizo

Yearbook Gallery Looking for inspiration for your yearbook project? Explore a curated collection of sample yearbooks designed to spark ideas and showcase a variety of creative styles. These examples are sorted by school type ( High Schools, Middle Schools, Elementary Schools, and Others), making it easy to find layouts and themes that align with y

How much are additional pages?

Published October 3rd, 2025 by Henry Galvizo

📘 Extra Pages, Extra Memories See the Cost Before You Expand Adding extra pages to your yearbook is a wonderful way to include more memories, highlight special events, or feature content that didn’t fit in the original layout. If you're considering this upgrade, here’s a clear breakdown of the cost and key guidelines to keep in mind: 💰 Pricing Overv

How can I buy a Yearbook Sample Kit?

Published August 20th, 2025 by Henry Galvizo

Yearbook Sample Kit 1. First, log in to your LINK account. Then , select  "Product Catalog" 2. Select “Yearbook Sample Kit” 3. There’s a wide variety of Sample Book Kits to choose from. Simply add your selection to the cart and proceed to checkout to complete the process.

I missed my order deadline, can I still order a book?

Published August 27th, 2025 by Henry Galvizo

If you didn’t place your yearbook order on time, there’s still an opportunity to get one. However, late orders come with a few important caveats: they often take longer to process, may arrive after the main distribution date, and typically include extra fees for individual shipping and handling. We believe every student deserves a keepsake of the me

How can I buy marketing materials?

Published August 20th, 2025 by Henry Galvizo

Ordering Marketing Materials 1. First, log in to your LINK account. Then , select  "Product Catalog" 2. Select “Yearbook Marketing Materials” 3. Create eye-catching marketing posters and easy-to-use order forms—customized to fit your brand and audience.

Can I submit photos for the yearbook?

Published August 26th, 2025 by Henry Galvizo

Make your mark, share your best moments with us! For photo submissions, please contact your school's yearbook advisor to receive approved upload methods and designated submission platforms.

Can I add a leatherette to my cover?

Published August 28th, 2025 by Henry Galvizo

Leatherette Cover Yes, you absolutely can add a Leatherette Cover to your yearbook—and it’s a fantastic way to elevate the look and feel of the final product.

How can I buy a name plate?

Published August 20th, 2025 by Henry Galvizo

Yearbook Sample Kit 1. First, log in to your LINK account. Then , select  "Product Catalog" 2. Select “Name Plates” 3. Available in elegant gold or sleek silver, our name plates let you personalize your book to your liking.

When will my profit check arrive?

Published October 3rd, 2025 by Henry Galvizo

💸 Wondering When Your Profit Check Will Arrive? If your school or organization has earned a credit balance through Entourage Yearbooks, congratulations! Now the big question: When will that check show up? Here’s what you need to know to make sure your funds get to the right place, right on time. 📝 First Things First: Fill Out the Verification Form B

Can multiple people still collaborate if I use another program?

Published September 3rd, 2025 by Henry Galvizo

COLAB!! Yes! Collaboration isn’t tied to one specific software, it’s all about how your team works together. Whether you’re writing captions, designing layouts, or organizing deadlines, most modern programs are built to support teamwork. You can still share files, edit together, leave comments, and stay connected, even if the software changes. The

What is the deposit?

Published August 28th, 2025 by Henry Galvizo

Deposit 📞 Need More Information? If you have questions about your specific deposit, such as the amount, due date, refund policy, or how it applies to your project, please reach out directly to your Account Manager or Sales Advocate. They’ll be happy to walk you through the details and ensure everything is clear. Customer Support: 1-888-368-9257

How do I check if I ordered a yearbook?

Published August 27th, 2025 by Henry Galvizo

Not Sure If You Ordered? Let’s Double-Check If you're wondering whether you placed a yearbook order, it's easy to find out. Just follow these quick steps to confirm your purchase: ✅ Step-by-Step Guide You can access your LINK account by logging in here . Navigate to the “My Purchases” section. Look for a confirmation of your yearbook order, this m

Can I help design the yearbook?

Published August 26th, 2025 by Henry Galvizo

Join the Creative Team Behind the Yearbook Every year has a heartbeat, moments that define us, stories that connect us. Ever wonder who captures it all before it fades? That’s the yearbook team. It’s the yearbook team. And this year, we want you on board. Whether you’re a writer, designer, photographer, or just someone with a sharp eye for detail,

How long will it take for my order to arrive (parent, bulk order)

Published August 26th, 2025 by Henry Galvizo

📦Yearbook Delivery Timeline 🕒 Once your order is officially approved, it moves into the final production and shipping stage. From that point, please allow up to 4 weeks for delivery. 📬 This window includes time for printing, packaging, and transit to the address provided on your account. You’ll receive a confirmation email with tracking details a

What are my deadlines?

Published August 19th, 2025 by Henry Galvizo

Staying on Track with Your Deadlines 1. First, log in to your account. Then, from the Dashboard , navigate to Manage and select  "Manage Deadlines." 2. In Manage Deadline window Gain clear oversight of all key deadlines to ensure timely completion. There are 6 Major Deadlines: Marketing Materials End Date This is the last day to order your F

I received the wrong books, what do I do?

Published August 22nd, 2025 by Henry Galvizo

Received the Wrong Books? Here's What to Do 1. Check Your Order Confirmation – Verify the books you originally ordered. 2. Take a Photo – Snap a clear picture of the books you received, including the packing slip if available. 3. Contact Support – Reach out to our customer service team with your Order ID and the photo. You can reach us at: Ema

Can I add foil to my cover?

Published August 22nd, 2025 by Henry Galvizo

Foil Finishes That Make Your Cover Stand Out You’ve already picked a basic one with your Sales Rep, but why stop there? Want to upgrade or add some sparkle? You totally can. Just reach out to your Sales Rep (find their info under Manage Account in the Manage tab) and make your cover dreams come true!

Can I design the entire yearbook outside the built-in software?

Published September 3rd, 2025 by Henry Galvizo

Using External Software to Create Your Yearbook Yes, you can absolutely design the yearbook using other programs like Canva and InDesign, or any software you're comfortable with. These tools often offer more creative flexibility and control over layout and design. Just be sure to follow the Designer’s Guidelines provided, things like page dimensions

How do I start my book for next year?

Published August 22nd, 2025 by Henry Galvizo

Starting the Next Project Ready to begin your next project? Just reach out to your account manager. They’ll send you an online contract extension form, once you’ve filled it out, they’ll take care of setting up your next project so you can jump right in. It’s a quick and easy process. You can find the contact information of your account manager

Do I need to pay the deposit?

Published August 28th, 2025 by Henry Galvizo

Why Deposits Matter Paying a deposit is typically required to begin your yearbook order or publishing project, it confirms your commitment and secures your place in the production schedule. The deposit amount may vary depending on your package and school size, so it’s best to check your invoice, visit the Entourage website, or contact your Accoun

My child missed picture day, will they be in the yearbook still?

Published August 26th, 2025 by Henry Galvizo

Every Student Counts Even If They Missed Picture Day Yes, students who missed picture day will still be included in the yearbook. If your child was unable to attend their photo session, we encourage you to reach out to your Yearbook Advisor. Alternate options may be available, such as retake day portraits or submitting a photo online to ensure you

How many proof books can I order?

Published August 22nd, 2025 by Henry Galvizo

Proof Books The number of proof books you can order is entirely up to you. Each proof book costs 3 design points, so be sure to plan your order based on your available balance. Whether you need just one for a quick review or several to share with your team, you're in control. Proof books are a great way to catch final edits before printing, so use t

How do I cancel my order?

Published August 27th, 2025 by Henry Galvizo

Cancel Your Order in Minutes 🔍Locate Your Order Confirmation To begin the cancellation process, you’ll first need to locate your order details. You can either log in to your LINK account and navigate to the “My Purchases” section, where you’ll find your transaction history and can identify the order you wish to cancel. Alternatively, you can check

How can I get more Design Points?

Published August 20th, 2025 by Henry Galvizo

Yearbook Sample Kit 1. First, log in to your LINK account. Then , select  "Product Catalog" 2. Select “Design Points” 3. Use your points for extra services or printed materials. No shipping needed—just add to cart and check out to finish!

Did I order a yearbook?

Published August 26th, 2025 by Henry Galvizo

🔍 How to Check Your Order 1. Visit the https://link.entourageyearbooks.com/ 2. Log In or Enter Your Info: Use your student ID or email address. 3. Review Your Order Status: Look for a confirmation message or receipt. 4. Need Help? Contact your Yearbook Advisor or you can reach out to help@entourageyearbooks.com/ Phone: 888-926-6571 for suppo

How can I limit access on LINK?

Published August 19th, 2025 by Henry Galvizo

You can limit LINK access by enabling Password Protection 1. First, log in to your account. Then, from the Dashboard , navigate to Sell and select  "Setup LINK." 2. Enter your preferred password to secure your LINK store. Click “Update” to apply and save the changes. *Only set a Link access password if you would like to control which people are

My books arrived damaged, what can I do?

Published August 21st, 2025 by Henry Galvizo

We are sorry that your books are damaged! To get help with a damaged order, please reach out to our customer support team. Customer Support: 1-888-368-9257 Phone: 888-926-6571 Fax: 800-395-9120 Email: help@entourageyearbooks.com

Can I order a survival guide?

Published August 19th, 2025 by Henry Galvizo

Ordering your Survival Guide 1. First, log in to your account. Then, from the Dashboard , navigate to Help and select  "Yearbook Kit." 2. We’ve got you covered—just pick your (Physical or Digital) kit, add to cart, and head to checkout to wrap things up. If you order a physical kit, you will go through a checkout process that will allow you to p

How do I use design points to order a proof?

Published August 21st, 2025 by Henry Galvizo

If your yearbook project has design points available, ordering a Proof Book is free of charge. From your yearbook homepage, click Manage and select Manage Deadlines. Click Confirm First Submission, then click the Request First Proof Book button. Click Add to Cart A coupon will automatically be applied when checking out the proof book. Fill in all th

Do students like foil on covers?

Published August 22nd, 2025 by Henry Galvizo

Foil Upgrade Yes, many students value the use of foil on yearbook covers, particularly when it highlights names, school themes, or iconic symbols. Foil stamping adds a sleek, high-quality finish that elevates the book’s overall look and makes it feel more meaningful.

Would it be possible to print a summary of yearbook sales?

Published August 19th, 2025 by Henry Galvizo

Steps for Generating a Printable Yearbook Sales Report 1. First, log in to your account. Then, from the Dashboard, navigate to Sell and select “Manage Yearbook Sales.” 2. Once the Book Sales window appears, just click “Track Yearbook Sales” to continue. 3. Manage LINK - Track Book Sales will appear, Scroll down to the bottom and click 4. After

How to Personalize LINK Store

Published August 19th, 2025 by Henry Galvizo

Step-by-Step Guide to LINK Store Personalization To personalize your LINK Store, start by logging into your Entourage account. Once you're in, navigate to the Dashboard, then click on Sell, followed by Setup LINK. Once loaded, scroll to the bottom of the page where you'll find "+ Personalize Link" Personalize Link Store Dialog box will appear.

When will my proof book arrive?

Published August 20th, 2025 by Henry Galvizo

Proof Book Delivery Proof books are delivered within two to three weeks upon purchasing. Please allow ten to fourteen days for turnaround: approximately 1 week for production and 1 week for shipping.

How do I set up my cover for an upgrade?

Published August 26th, 2025 by Henry Galvizo

Make Your Yearbook Stand Out Upgrade Your Cover Today You’ve already picked one of our standard cover packages when you wrapped up your proposal with your Sales Rep, nice work! But if you’re feeling a little extra (and we fully support that), you can still upgrade or switch things up. Foil, embossing, leather, go wild. To make changes or explore y

How long will it take for my order to arrive (parent late book order)

Published August 26th, 2025 by Henry Galvizo

Late Book Order If your order was placed after the deadline listed on your account, please allow 6 to 8 weeks for delivery. Late orders are processed individually, outside the school’s bulk shipment, which means they follow a separate production and shipping timeline. Please note that additional shipping fees may apply to late or direct-to-home

Can I design my ad in a different software?

Published August 15th, 2025 by Henry Galvizo

Yes, you can design your ad using a different software as long as you follow the required size of the ad that you are purchasing. After creating your ad, please make sure to save it as a PDF file or a photo file (.JPG or .PNG), upload it and place it in the ad designer before proceeding with the check out process.

Can I tell how long students worked on a page for?

Published August 7th, 2025 by Henry Galvizo

Tracking Student Work Hours on the Yearbook 1. On the Dashboard, select Manage > Manage Users. 2. You can track User activity here, henryJ has spent 1 hour 46 minutes whilst HJMG has not worked at all. 3. To gain deeper insight into their involvement, click on the account. 4. Just scroll down a little to see the activity log.

Is there a flipbook preview?

Published September 8th, 2025 by Henry Galvizo

Flipbook Preview We’re thrilled to give you an early look at this year’s yearbook with our interactive Flipbook Preview! Before the printed copies arrive, you can flip through the digital pages and relive the highlights, laughter, and unforgettable moments that made this school year one to remember. You can check out the Flipbook Preview by loggin

How do I remove a user?

Published August 7th, 2025 by Henry Galvizo

Removing a user 1. On the Dashboard, select Manage > Manage Users. 2. WARNING: this a permanent action. Select the user carefully—this cannot be undone.

Are there any discounts available?

Published August 28th, 2025 by Henry Galvizo

Your Guide to Yearbook Deals and Promotions The good news is—yes, there often are! Entourage Yearbooks regularly offers promotions, seasonal deals, and exclusive savings opportunities. But to make sure you don’t miss out, here are a few smart ways to stay in the loop: 🔍 1. Visit the Website Regularly Entourage’s homepage and promotions page are