How to Prepare for Your Webinar – Yearbook Help Services

Getting Ready for Your GoToMeeting

If you have a scheduled webinar with your Account Manager, or you are experiencing technical difficulties on our website, an Entourage employee might request to do a screen share meeting with you using GoToMeeting technology.

GoToMeeting’s software allows us to share our computer screens with you so we can demonstrate our website technology, as well as allows us to request access to your computer screen to see potential technological issues that you might be experiencing.

GoToMeeting only allows us to access your computer as long as you are logged into the meeting with us. Once the meeting is over, we will no longer have access to your computer.

For more information on GoToMeeting’s security, you can go to their support FAQ site and read everything under the security portion.

How to Install GoToMeeting

Go to https://www.goto.com/meeting/join.

Your Account Manager or Technical Support technician will send you a Meeting Id, also known as an Access Code that you will enter in the meeting id box, then click Join.

Once you click Join, you will be asked to Join your meeting using the GoTo desktop app. Click the download button to begin your meeting.

Once you have joined the GoToMeeting, you will be asked to enter your name.

(Note: You may be asked to enter an email. This is optional, but may help Entourage contact you if your meeting gets disconnected).

At the top right, you will see some camera and audio settings.

Typically, an Entourage employee will ask to connect with you on a phone call. Call the number listed under Dial in to begin a conference call. When you call in, you will be asked to provide an Access Code, which you will also find under the dial section, followed by the Audio PIN. Once you enter these details, you will be connected by phone in a conference call.

You might be asked by an Entourage employee to share your desktop screen. This is so we can determine if any issues you are having are specific to the computer settings or internet issues you might have.

If a screen share is requested, you will see a window pop up that looks like this:

You should see a preview of your screen. Make sure your screen is selected, then click the blue Share button when you’re ready.

Google Meet

Another great way to have webinars is by using Google Meet. There is no need to download any application, and you can provide any email address (not just Gmail) to your account manager to set up and access the webinar.

To start, your account manager will set up or schedule a webinar using Google Meet. You will receive an email invitation and all you need to do is to click the JOIN MEETING button or the meeting link to join. When the meeting is set up instantly, the email you’ll receive will have the JOIN MEETING button. But if the meeting will be scheduled at a later time or date, the email will contain details of the meeting and the link to join.

Allow Google Meet to use your camera and microphone by clicking on the camera button at the upper right side of your browser.

Enter your name and click the Ask to join button

Wait for the Entourage staff to admit you into the meeting. If you wish to have additional members of your yearbook staff included in the webinar, you can also share with them the meeting link by clicking on Copy joining info from the Meeting Details option at the bottom right of your screen.

There are different buttons at the bottom of your screen during the meeting. These are the Microphone, Camera, Captions, Present Now, other options and the Leave call buttons.

During the meeting, the Entourage staff may also ask you to share your screen. To do this, click on the Present Now button. You can choose to share your entire screen, a browser window, or a single tab.