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Barbara Bernabe
barbara.bernabe@ecsyearbooks.com
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My proof won’t arrive before final approval, what can I do?
Published December 5th, 2025 by Barbara Bernabe
The turnaround time for a proof book is up to two weeks. If you plan to order your final proof book close to your final approval date, please contact your Account Manager for advice and assistance. To see how your book will look before production, we recommend ordering your proof book at each stage of submission. To do this, go to the Create menu a
How to upload the same data or index from last year?
Published November 25th, 2025 by Barbara Bernabe
If it's going to be the same teachers and faculty members from last year, and you want to save time on uploading the same data, you can go back to the last year's book account by going to My Projects. On the next window, it will show a display of the books you have access to. Select the book from last year; once opened, go to Manage > Manage upl
Can I purchase an Ad now and edit later?
Published November 21st, 2025 by Barbara Bernabe
Unfortunately, you can't buy an ad and have it edited at a later time. If you want to go back to your ad to make further changes, you can still do so by clicking My Started Designs from your LINK homepage. In the event that you already purchased the ad and you wish to make more revisions, kindly contact your advisor or your account manager to cancel
Cancelling an online order
Published November 20th, 2025 by Barbara Bernabe
If you are the advisor, you can cancel the order made by a parent or a student and they will eventually be refunded. Here's how: Go to Sell, select Manage Yearbook Sales and click Track Yearbook Sales Find the order, click on the number and VOID it from here:
Yearbooks Curriculum Certification
Published November 14th, 2025 by Barbara Bernabe
Earn your certification as an official Entourage Yearbooks Designer!Just go to Help > Learn: Once you click on it, you’ll see the available courses you can take to prepare for the certification test. If you’re ready to jump right in, you also have the option to start the certification test right away.
How can I change my turn-in date? (approval)
Published November 17th, 2025 by Barbara Bernabe
To change your project's submission date, first, go to Manage and select Manage account: It will prompt you to a new page, and you'll see the Estimated Delivery Date. Click the drop down, and select your estimated delivery date. Once done, click on Update Information. It will show a Done window indicating that the changes have been made. To finaliz
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