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12 Comments

  1. RObert Phillips

    I have an account as Principal but cannot find the page to manage users and add editors.

  2. Jackie Lacorte

    Hello Robert,
    The Manage Users page should be listed as the 4th option under the “MANAGE” tab. If you do not see this tab your user account could be setup incorrectly. You can contact your account manager for assistance.

  3. Tara McMulkin

    can you assign an editor to specific pages only?

    1. Jackie Lacorte

      Hello Tara,
      Yes, on the Yearbook Ladder (MANAGE tab > Manage Ladder) you can assigned editors spreads. You can assign up to two members per spread, but they can not work on the spread at the same time.
      Once the spread is assigned only the editor assigned, and anyone with an ADMIN status can access the page. The other users will be locked out.

  4. Mr. Thorpe

    Is it possible to delete users that are no longer on your team?

    1. Jackie Lacorte

      Hi Mr. Thorpe, You can absolutely delete a user who is no longer on your team. Login to your account and go to the manage tab at the top of your page. Then click “Manage User” from your manage list. Once you are on the manage user screen, you will see all the users accosted with your project. All the way to the right there is a red “delete” button. This will remove the user from your account.

  5. Legacy Christian

    Is there a way for students to add people to people pages without being Admins? (So can they add them as editors?)

    1. Hello,
      Yes, you can edit the permissions for your editors in Manage Permissions. There is a permission that will allow your Editors to access/edit people page data: Manage Student Data & People Page Flow.

  6. Duane

    If a user forgot their password, how do I reset it as the Admin?

    1. You can go to Manage > Manage Users. Click on the username and add a new password. If the user has access to multiple accounts, they can only change their password by using the forgot password link on the log in page.

  7. Jeanne

    How do I change a LINK user (a purchaser of a previous yearbook) that I was allowed to invite, into an actual EDITOR in the current yearbook? It keeps sending to the wrong LINK for him/her to login.

    1. If you go to Manage Users inside your account and type in their email/userid you can invite them to your project and give them any of the 3 user types Editor, Staff, Admin. If that is not working properly please contact our tech support team and we can import the user to your account.

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